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The US Federal Trade Commission has launched a lawsuit against Uber, claiming that the call and delivery campaign involved in deceptive billing and cancellation practice.
Consumer Protection Observer accused Uber of collecting customers for his Uber One Subscription Service without receiving consent and burdening users.
“Trump-Vance FTC reflects on behalf of the American people,” FTC chairman Andrew Fergusan, appointed Trump, said in a statement.
Uber’s press -secretary denied the charges and was “disappointed” that FTC decided to move forward with the trial.
Launched in 2021, Uber One Subscription Service promises users’ benefits, including shipping without fees and discounts to some rides and orders. The service can be purchased for $ 9.99 per month or $ 96 a year.
In her complaint filed on Monday, the FTC said Uber has made a “extremely difficult” subscription for consumers who could navigate up to 23 screens and take up to 32 actions if they try to cancel.
In response, Uber challenged this statement.
“(C) Appeals can now be made at any time in the application and take most people for 20 seconds or less,” said Uber spokesman Ryan Thordon in a statement.
Uber said that earlier, to cancel, the consumer had to contact the support within 48 hours after the next account, but said it was no longer and customers could cancel anytime.
The FTC also claims that many consumers have stated that they were enrolled in Uber One without giving consent. The complaint refers to one consumer who claimed they were accused, despite the fact that there is no Uber account.
In his response, Uber stated that he “does not sign or charge consumers without their consent.”
Legal actions against Uber note the first FTC lawsuit filed against a major US technology campaign because President Donald Trump took over in January.
A Agency’s case against meta – initiated during the first Trump administration – now in the second week in court.
FTC claims that a company that was previously known as Facebook provided a social media monopoly with its Purchase Photoshaaring App Instagram In 2012 and WhatsApp messaging services in 2014.
Meta said the FTC lawsuit, which has considered and approved these acquisitions, is “wrong”.
