Physical Address
304 North Cardinal St.
Dorchester Center, MA 02124
When Meta launched their paid verification service, Checked Meta, In the 2023, Promited users of the technician and Size Business That part of the offer will include direct access to customer support. However, amid a wave of the mass sticking facebook and Instagram Counts, and also the payment of payment checks of the checked payment I am receiving little to no help from the meta customer, even when its suspended crisis: an account
In Emails to Techcrunnch and places in other locus Social Du social, users have shared their intactions with Meta Support, who have the pretend.
These accounts of accounts, that some speculates have been activated by the AID systems, were affected users for weeks and Months.. I am A Petition which half mete to solve problems has reached north of 25.500 signs and continues. On reddit, users were organized to offer other tips on how to proceed or support. Very much are too threatened legal Actions.. I am
While decisions of thousands can be affected by these bani, that’s a buck drop in the bamet by meta, which tells her user base in the millions. However, for those of their trading mark OA Personal mark has disappeared from Facebook or Instagram, and losses are significant. Others have simply lost accesses at the years of the pictures and interactions charged with friends are happy devastated.
The date, Meta has only publicly recognized The prohibition affects Facebook groups, saying the past week that was solving the “technical error” that has led to suspends. On a Instagram Help PageThere is also a short mention of the problem.
Meta has not confirmed if ai, malware, or some other problem has led to the benches.
Instead, on their Instagram page
For users who have loses access to their accounts for extend periods, despite the appels, which one are more than inconvenated.
“I opened about 5-6 tickets on my verified account. Agents were rhythms and also closed the chat.” I had the account since 2017 and has never had a problem. EVEN YOU, saying I don’t follow my little picking me, but I have not been able and hungry career.
In other e-mail with Techcrunch, users describe the disposing conversations with reprovations that does not appear to solve the problems with errone.
“Back in April, I have my Instagram account … Falsely turned off” I have never been done by each account, no fake nkolas, in an email with techcrone. “April 3, I purchased Meta Varia Facebook, and it’s been three months, and just giving out with these workers.”
The account of 6/08/25 18-year disabled incorrectly for CSU up to 1,000. I am an attorney trained for the left family. I saved the children from what I charge myself. I used fb / ig for just well and i have this? Fix it for me and all innocent people you have hurt.
– Maureen Rocjes (@DsBSIDe) June 29, on 2055
@andymstone My account has been suspended delimited on June 3! Affected my business for no response without response by no one, I have never suspended in any platform ever and you need this fixed! pic.twitter.com/gmboxjslr
– Lamazin (@damazazinoial) July 1, 2025
These complaints are just representative of concerns that we’ve heard, both directly directly from users and by their seats in their social.
In red wires, users describe Meta verified reps as “extremely useless,” give cnered responses, “offers” without help, “and describes Hours of waiting for the answersand more.
Someone noticed that when they signed by meta check to get help, they have been placed on a waitlist instead of gaining access.
According to At least one userA meta rep said the company has been unknown with a malware problem and was especially with support tickets. We cannot confirm this, and meta has not provided.
However there is any evidence that some users have been take up Access to their accounts, weeks or months after its original suspensions.
Reached for comments, the communication manager of meta Tady TAKEY TAKEY TAWS TO SPART TO SPARTE A DRAWINGS OR AGREEMENT IN THE ACCACK IN THE HOLDER.
