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Again in 2019, the Federal Credit The Mer (FTC) Sued the app appointment group of appointmentaccusing to deceive departing users in purchase bought through the wrong means.
Right after six years, society- that operates the date apps based on app, oktupid, hunting, and plenty of $ 14 million, as announced by the FTC on Tuesday.
The FTC stated that the $ 14 million will be used to provide “restricting injured consumers”.
According to the ligation, consumers were risky after the company has sent by marketing marketing by the sensitive, they had already identified as the bugs
ENGLER, group of Match was accused of clearing the users from his accounts after they attempted to conceive of charges, and maintained the services paid. The company has also been accused of doing it is hard for users to cancel their subscription.
Along with the payment of $ 14 million, proposed order requires a party group to take several actions to address the problems.
For example, the company is clearly spelling the details of six month warranty and ensure they do not take adverse actions against customers of billing problems. It must also provide easy ways for users to cancel their subscriptions.
The establishment comes as the company continues to face the criticism above as they handle trust and security issues. Hope is that the proposed order will help improve the experience for users.
