Airbnb is quietly rolling a bot of customer service to the US

Airbnb began to relax the customer service bot in the US, CEO Brian Chesky said during the Conservation of the FIRST TEMPERTING YOUR HEARTH.

Chesky said US. of USBNB users are already the Customer service, adding that the company thinks of the company to all their users in the country this month.

“One thing I will say to you (is this) to make customer experience (…) there is already lever in the people who needs contact human agents.

Last year, the company told Techcrough that was try technologybut in a limited way and only for some questions.

“I think there is a lot of potential to apply to the company. We think so much about what you have to change the shrimp in Nank Blearcrunz in this time.

Different companies as Arepai, Google, Perplexed and it The slew of startups Agents AI (AI, who can carry out the functions on a user’s utensils), airbnb seems to take a more measured approach with ai. Chshky he said In February that the User User AI for customer service before it began to engage for other uses as a booking tickets, how much you believe in their first day.

Meanwhile, their competitors Expedia and it Booking.com investing a lot about the technology, launch to functions as the construction’s itineries, travel plans, and real-time updates.

Airbnb stated a total income of $ 2,27 billion for the first quarter, up to 6% from a year before. The company, however, previewing security warps underneath the expectation of used and indicative of, and indicative because it was a war. The war makes sense.