Fitness Tracker Whoop Faces Unhappy Demanders on UPGRADE Policy

Whoop attached, a little, by the controversial update plans around his trackness whiop 5.0 fitness.

When the company before announced whoop 5.0 This week, told the members who wanted the other device could extend their subscriptions of 12 months or pay an ekg sensors update fee.

This seemed inconsistent with the proposal of the general value of WHOOP, where accuse Higher wardrobe prices (Varies to $ 199 to $ 359 a year) while pushing customers to update their hardware for free. More specifically, it seemed contradict a statement on the company website The promising users of the free hardware updates have been members for at least six months.

After customers started complaining, the company responded with a post of reddit Both announced a more expansive update policy and pretending to clarify their general approach.

Now, someone with more than 12 months remaining on his subscription is eligible for a free update for whoop 5.0 (or a refund if they have already paid the rate). And customers with less than 12 months can extend their submission to get update in an additional cost.

While the society said that makes these changes because “he felt your feedback”: Even a little about his or her abducted activity to the one is prospecting 12 hours.

“We also want a preceding blog pic to started just to start a member to have a free update” “The company said.” This has never been our politics and should never be posted. “

There has been a mixed response to these changes on the Subhead of Whoop, with a moderator describe it as a “win for the community.” Other places were more skeptic, with one Writing“” Don’t post a policy by accident and hold for years. Elimination after backlash does not delete the fact (which) is real. “

There has been a number of complaints from users who said they have 11 months left on their subscriptions, so have missed the free cutoff.