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So, here is a night scenario: You open your work Slack on your phone so you can dm with a few colleagues. Talk to this group regularly, but do not see the chat in the list of Active DMIs on your phone, it accepts all the individual participants. Without thinking too much, you accept a strange prompt that asks, “do you want to include the entire chat history cross?”
Because yes, you think, naturally, it should include the DM group chat history you’ve been talking about for ages. Who has time for that? There is business to behave! Essential facts to convey! But the answer here is no, you don’t want to do that. Because if you do, it will bring all your DM history with the first person you chose to chat in the DM group.
This is not a hypothetical. In fact, this time happened recently when I tried to DM two of my bosses, Brian Barrett and Tim Marchman. Suddenly, tim had full access to years of private conversations between me and brian, with no apparent way to undo them. “Lmao Andrew,” Brian wrote, “What have you done.”
Dead. I was, at that moment, left out of shame – and worries that I just made a catastrophic mistake. You couldn’t even explain what had happened, let alone explain yourself.
Once I understood that I would not be escorted in Hr and my heart Treams fell to normal, I showed to understand what has wronged the world that I did.
Turns out, this is definitely not a slack feature—it’s a glitch.
“This sounds like a Sync Mobile App issue,” says slack stage bitong bitong over e-mail. “Sometimes when you switch between the desktop and the desktop sheet and the recent ones of the group) do not appear immediately in your list of your phone for the app.
Because my group DM with Brian and Tim does not appear in my list of conversations, bitong adds, “the app treated this as creating a new group conversation. That’s why you have the history of the history of chat, wondering if you want to include your private chat history with the first colleague in this new group.”
My next question, of course, was how slack can ensure that this never happens – and what would happen if it does. “You can go about it in a few ways,” Bitong says. “First, pull manually to refresh the app. If it doesn’t work, close and reopen the app.” That should result in your DM list being updated, which obviates the problem.
In addition, as mentioned, if you see the “Do you want to include the history of Chat Horning?” Prompt for a DM group that you know already exists, remember to click “No”. (And even for a new Dm group, think very carefully about what might be sparking in that story before you share it.)